Shipping Policy

We would deliver our products by S.F express
whoami SF

Each order will be delivered and subjected to a shipping fee (below 3kg) as below:
         whoami shipping details

We would typically ship any in-stock item out within 24 hours and try to make all deliveries within 3-7 working days, with the majority of products reaching with 3-4 working days. However, we cannot promise this for every customer.

 *Please noted that extra HKD$30 will be added by SF express if request on sending to home or remoted address in HONG KONG

When you see the button 'Pre-order' in the product page, it means the products are to be pre-ordered

The Pre Order items would be dispatched in about 7-10 days after you have made an order, we would further send notice to customers for the delivery status.

It may take longer time to deliver when the items are made to order.

In case the pre order items are sold out or are not restocking, you may choose to
1. Exchange to other products
2. Store credit 
3. Fully refund

Contact us here if you have any questions~ Thanks so much~



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